An open-source AI assistant that can triage email, schedule meetings, draft replies, and automate workflows across your tools — running on your own hardware like a new employee.

What's included in a Placement?

In-person installation and security hardening, email and calendar integration, custom workflow buildout, integration with your business software, training, and a 1-week follow-up. For DFW clients, we come to your office.

How long does setup take?

Most placements are completed in a single day. You go live the same day, and we follow up within a week to fine-tune everything.

Do you offer ongoing support?

Yes. Agent Management is our ongoing retainer where I serve as the manager of your AI employee — handling monitoring, security updates, performance reviews, and training to make sure it keeps getting better.

Security is our top priority. OpenClaw runs on hardware you control — not a SaaS black box. We onboard it like a new employee: read-only access first, approval flows for sensitive actions, its own credentials. You can literally unplug it.

Terms of Service

Last updated: February 10, 2026

1. Scope

These Terms of Service (“Terms”) apply to all services offered by OpenClaw DFW (“we,” “us,” or “our”), including in-person and remote OpenClaw installation, configuration, and post-deployment support (collectively, the “Services”). By purchasing or using any of our Services you (“Customer” or “you”) agree to these Terms.

2. What We Provide

OpenClaw DFW offers:

In-person deployment across the Dallas/Fort Worth metroplex, or remote installation for customers anywhere in the U.S.
Security hardening, email and calendar integration, and up to three custom workflow configurations per engagement.
An onboarding period after go-live (including a 1-week follow-up call) covering issues directly related to the initial placement.
Optional month-to-month Agent Management plans for ongoing monitoring, updates, performance reviews, and support (billed monthly under separate plan terms).

In-person Services are currently offered within the DFW metroplex. Remote Services are available nationwide. We reserve the right to adjust scope, pricing, and availability at any time.

3. Pricing & Refunds

Placement fees are one-time charges; Agent Management fees are recurring monthly charges. Pricing is provided during your AI Opportunity Audit and may change without prior notice.

If you cancel before your scheduled appointment, you will receive a full refund.
Once a placement appointment has been completed, placement fees are non-refundable.
Agent Management plans may be cancelled with 30 days’ written notice.
If we are unable to finish a deployment due to circumstances within our control, we will reschedule at no extra cost or provide a full refund at your request.

4. Your Responsibilities

Backups: You are solely responsible for backing up all data, files, and configurations on your systems before any deployment. We are not liable for data loss that occurs during or after the setup process.
Access: You must provide timely physical or remote access to the deployment location, along with the credentials, network access, and hardware needed for installation.
Accuracy: Any information you supply (hardware specs, network topology, account details, etc.) must be accurate and complete.
Legal compliance: You are responsible for ensuring that your use of OpenClaw and any connected services complies with all applicable laws and third-party terms of service.

5. OpenClaw & Third-Party Software

OpenClaw is open-source software created and maintained by independent third parties. OpenClaw DFW is not the developer, owner, or maintainer of the OpenClaw project. We make no guarantees regarding the functionality, security, uptime, or continued development of OpenClaw or any of its third-party integrations. Problems that originate in the OpenClaw codebase, its upstream updates, or external services it connects to fall outside the scope of our liability. All third-party software is used at your own risk and is subject to its own licenses and terms.

6. Hardware

If we procure hardware on your behalf (for example, a Mac Mini), it is delivered with only the manufacturer’s standard warranty. OpenClaw DFW is not responsible for hardware defects, failures, or damage after delivery. If you supply your own hardware, you are responsible for confirming it meets the minimum requirements for running OpenClaw. We are not liable for damage to customer-provided hardware during or after setup except in cases of gross negligence.

7. Limitation of Liability

TO THE FULLEST EXTENT ALLOWED BY LAW, OPENCLAW DFW AND ITS OWNERS, EMPLOYEES, AND CONTRACTORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES — INCLUDING BUT NOT LIMITED TO LOSS OF DATA, REVENUE, OR PROFITS; BUSINESS INTERRUPTION; UNAUTHORIZED ACCESS TO YOUR SYSTEMS; SECURITY INCIDENTS; OR DAMAGES CAUSED BY THIRD-PARTY SOFTWARE OR HARDWARE — REGARDLESS OF THE THEORY OF LIABILITY.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE FEES YOU ACTUALLY PAID TO OPENCLAW DFW FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM.

8. No Warranty

THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT DEPLOYMENTS WILL BE ERROR-FREE, THAT OPENCLAW WILL OPERATE WITHOUT INTERRUPTION, OR THAT THE SOFTWARE WILL SATISFY YOUR SPECIFIC REQUIREMENTS.

9. Indemnification

You agree to indemnify, defend, and hold harmless OpenClaw DFW and its owners, employees, and contractors from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorney’s fees) arising out of or related to: (a) your use of the Services or the OpenClaw software after deployment; (b) a breach of these Terms; (c) a violation of any applicable law or regulation; or (d) any third-party claim connected to your use of OpenClaw or integrated services.

10. Data & Security During Deployment

We may need temporary access to your network, accounts, or devices while performing a setup. We will not intentionally access, copy, or retain personal data beyond what is necessary to complete the installation. That said, we cannot guarantee the security of data residing on your devices or network. You should change any credentials shared with us once the deployment is finished. See our Privacy Policy for additional details on how we handle information.

11. Onboarding & Ongoing Support

The onboarding period (including the 1-week follow-up) covers issues directly attributable to the initial placement. It does not cover:

OpenClaw software updates or new releases.
Feature requests or customization beyond the original scope.
Problems caused by changes you make after setup.
Third-party service outages.
Hardware failures or local network changes.

Continued monitoring, maintenance, and support beyond the onboarding period requires an active Agent Management plan.

12. Resolving Disputes

Any dispute arising from these Terms or the Services should first be addressed through good-faith negotiation. If it cannot be resolved informally within 30 days, the matter will be submitted to binding arbitration in Dallas, Texas, under the rules of the American Arbitration Association. Each party will bear its own costs. You agree that any dispute-resolution proceeding will be conducted individually and not as part of a class action.

13. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles.

14. Changes

We may update these Terms at any time. Revisions will be posted on this page with a new “Last updated” date. Your continued use of the Services after any update constitutes acceptance of the revised Terms.

15. Contact Us

Have questions about these Terms? Get in touch at openclawdfw.com/book.