Privacy Policy

Last updated: February 10, 2026

1. About This Policy

OpenClaw DFW (“we,” “us,” or “our”) is committed to protecting your privacy. This policy describes the types of information we collect through our website (openclawdfw.com) and our deployment services, how that information is used, and the steps we take to keep it safe.

2. What We Collect

We may gather the following categories of information:

• Scheduling details: Your name, email, phone number, and preferred appointment times submitted through our booking system (Calendly).
• Payment data: Billing information processed by Stripe. We never store credit-card numbers on our own servers.
• Deployment details: Network credentials, account information, and device specs shared with us solely for the purpose of installing and configuring OpenClaw.
• Site analytics: Aggregated, anonymous traffic data collected via Vercel Analytics to help us understand how visitors interact with the site.
• Support messages: Any correspondence you send us through email, text, Slack, or social media during onboarding or an Agent Management engagement.

3. How We Use Your Information

• Scheduling and carrying out your deployment appointment.
• Processing payments for services rendered.
• Delivering post-deployment support during the onboarding period and any active Agent Management plan.
• Communicating with you about your engagement, including status updates and follow-ups.
• Improving our website and refining our service offerings.

We do not sell, rent, or otherwise share your personal information with third parties for their own marketing.

4. Third-Party Services

We rely on the following external platforms:

• Stripe — payment processing (Stripe Privacy Policy).
• Calendly — appointment scheduling (Calendly Privacy Policy).
• Vercel Analytics — anonymous web analytics (Vercel Privacy Policy).

5. What Happens During a Deployment

When we perform an in-person or remote setup we may temporarily access your network, devices, and accounts. During that process we commit to:

• Accessing only the information strictly required to complete the installation.
• Not copying, storing, or keeping any of your personal files, credentials, or data once the engagement is finished.
• Installing only software that is necessary for OpenClaw to operate.

We strongly recommend changing any passwords or credentials you shared with us as soon as the deployment is complete.

6. Retention

We keep your booking and contact information for as long as it is needed to deliver our services and provide support. Payment records are retained in accordance with applicable tax and accounting requirements. You may ask us to delete your data at any time by reaching out through our contact information below.

7. Security

We use reasonable administrative and technical safeguards to protect your information; however, no transmission or storage method is completely secure and we cannot guarantee absolute protection. OpenClaw itself is designed to run locally on your own hardware — after deployment your data stays on your machine and is not sent back to us.

8. Your Rights

Depending on where you are located, you may have the right to:

• Access the personal data we hold about you.
• Request that inaccurate data be corrected.
• Request deletion of your data.
• Object to or restrict certain processing activities.

To exercise any of these rights, please contact us below.

9. Cookies & Tracking

Our site uses only the minimal cookies necessary for basic functionality. We do not deploy advertising cookies or cross-site trackers. Vercel Analytics gathers anonymous, aggregated metrics and does not use cookies to identify individual visitors.

10. Children

Our services are intended for business professionals and are not directed at anyone under 18. We do not knowingly collect personal information from minors.

11. Updates to This Policy

We may revise this Privacy Policy periodically. Any changes will be posted on this page with a new “Last updated” date. Continued use of our services after a revision constitutes your acceptance of the updated terms.

12. Contact Us

Questions or concerns? Reach us at openclawdfw.com/book.